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4imprint Promotional Products Blog

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Charities 'failing to capitalise' on online fundraising

Charities need to do more to attract donors to their websites, a new report claims.

They are missing out on fundraising opportunities because of outmoded online operations and a user experience that is "too similar to buying travel insurance".

According to Third Sector, the report, Charities Fail to Make Online Impact, by the digital consultancy company Nomensa, found that close to half (47 per cent) of online donors give up on making donations because of an online journey that is unintuitive and not engaging.

Charities need to better understand how donors are using technology, urged Bertie Bosredon, head of digital engagement and social media at the charity Breast Cancer Care, who wrote a foreword to the report.

"Most charities are taking donations through their website, but the journey is neither engaging, nor inspirational; the experience still feels too similar to buying travel insurance," he was quoted as saying.

Think about using promotional items to help generate interest in your online fundraising platforms.

You could send out attractive printed mugs and promotional mousemats to advertise your website, and you could say thank you to donors who give online by posting out promotional pens and printed USBs.

"Charities are failing to capitalise on online fundraising, report claims." Third Sector.

Posted by Cheryl Jackson-Leafield

Reward your creatives with promotional items

Creatives are a hard-working bunch, so why not reward their efforts with some promotional items?

According to a new survey by Mars Drinks UK, creatives work the longest hours and have a shorter lunch break than their peers.

Despite this though, they're happy in their jobs.

Employee rewards are a great way to show staff you really appreciate the work they put in.

And in these cash-strapped times, it might be the case that companies simply can't afford to dish out cash rewards, making promotional items a cost-effective alternative.

The study found that the average creative works for around 40 minutes more than 'non-creatives' and takes a slightly shorter lunch.

Jenni Morgan, trade marketing manager for Mars Drinks UK, said: "Our results show that we are working longer hours than before but this has not dented our enjoyment of the job," the Direct Marketing Association reported.

How about saying thanks with some promotional products – like printed mugs and promotional USBs.

If anything, they'll probably think they're pretty cool…

"Creatives work the longest hours". Direct Marketing Association.

Posted by Robin McCrink

Growing your business with promotional items

Have you made it your new year's resolution to start your own business? Have a think about how promotional items could help you do it.

Promotional products have a pivotal role to play in growing many aspects of your business – right from the get-go, to further development of marketing strategies.

Undoubtedly, one of the most important considerations you'll have when setting up your own company is cost – which is especially a factor in these straightened economic times.

While deeper marketing strategies will come later, you'll find using branded promotional merchandise crucial to developing your operations, growing business and developing a strong brand identity.

On an obvious level, the logo or slogan of your company establishes your brand. But think about how it also plays a crucial role in your communications with suppliers, new contacts, customers and your own staff.

Starting out – new business

Any new firm is likely to find itself in a crowded and competitive marketplace right from its infancy – making it important it establishes what it is all about right from the word go.

As a new business, you'll need to get your name out and about quickly, letting potential customers know what it is you stand for and what exactly it is you provide.

Promotional products are a great way to market your brand – by imprinting your company logo on corporate items like promotional pens, printed USBs and promotional mugs, you'll be crystallising your core message in a nutshell.

These branded products have long-lasting value – if you distribute them to offices, think how they'll take pride of place on desks, where lots and lots of people will see them.

Also think about using promotional items alongside direct mail – still a great way to gain exposure and generate new business. Alongside your promotional literature and brochures, why not include promotional pens for example.

Meets and trade shows

Attending trade fairs, conferences and expos are a great way to meet new customers and suppliers.

It's likely that you'll find yourself competing for attention with hundreds of other companies, so you need to make your booth stand out.

Giving promotional items to people who come to talk to you is a great way to make and develop new relationships. Potential customers are likely to visit so many different firms, but by giving them promotional mugs and printed USBs you'll be helping to ensure you remain at the forefront of their memory.

You can also follow-up connections you've made at trade fairs by sending out complementary promotional merchandise and corporate gifts.

Keeping customers

After initially establishing your brand and getting your set of first customers, retention is key.

You need to think about how you can ensure your customer base comes back to you time and time again – and corporate gifts can help you create loyalty, develop relationships and build-up appreciation.

Complement your customer retention strategy with promotional items – showing clients you value them with promotional pens and USBs. These branded gifts have a long-lasting value and mean customers are likely to remember them.

As you get to know your key clients more and more, think about sending promotional items at Christmas and new year to help build loyalty, too.

Diverging and creating further strategies

As your brand develops, think about how promotional products can help you spread your message out into the wider community.

If you start to think about a social responsibility policy, for example, promotional gifts can help you. You could sponsor local charity initiatives with promotional bags to aid in fund-raising by providing sponsored gifts.

Staff motivation

Don't forget to think about the role promotional gifts have to play in-house. Keeping your employees motivated and happy is the key to a successful workforce and branded items, given as employee rewards, can help keep your staff content and productive.

Posted by Robin McCrink

RockNess revellers to get promotional bags

Festival-goers making their way to this year's RockNess music event are to receive promotional bags as part of a special promotion.

Today the organisers of the multi-award-winning Scottish festival revealed the first wave of acts for the event and announced information about the inaugural RockNess Express, a train ride for music fans that will use promotional items.

Biffy Clyro, Mumford & Sons and singer-songwriter Ed Sheeran are to appear at this summer's festival, which is held beside Loch Ness in the Scottish Highlands.

But we're more interested in RockNess – a specially-chartered train that will depart from London Euston, picking up festival-goers at Birmingham, Derby, York and Newcastle, before delivering them to the final festival.

Organisers are going the whole hog on the train journey, offering revellers music, special guests, food and drink, games and promotional bags.

RockNess director Jim King said: "I'm so happy with the list of acts we're announcing today that I now just can't wait for the first tent peg in the ground and for the party to start."

Posted by Robin McCrink

Is there a business in you?

The government is aiming to make 2012 the year of British entrepreneurship with the launch of a new campaign to encourage people to start their own businesses.

The campaign, Business in You, is a government-private sector initiative that will give new start-ups or firms looking to grow their operations access to crucial information and guidance.

It features a new web portal bringing together resources available to business owners and entrepreneurs to help them start or grow their business as well as inspire them with stories of how other people have achieved success.

Campaign partners – including the Federation of Small Businesses, the Confederation of British Industry and StartUp Britain – will provide free services including workshops, web-based seminars and video tutorials on a range of issues.

"Small businesses and entrepreneurs are the lifeblood of the British economy and I am determined that we, working with the private sector, do everything we can to help them to start up and to grow in 2012,"  said David Cameron, the prime minister.

For small firms, marketing is key. Promotional items are great way to grow and get your name about in your early days.

See our recent feature on how promotional products can help grow your business, attract customers, keep them, and reward employees.

Posted by Robin McCrink

Over half of Brits did voluntary work last year

The economic climate has done to little to dampen Britons' interest in volunteering, according to a new report.

A survey of more than 2,000 adults by Zurich, the insurance firm, found that over half (55 per cent) of Brits did some form of voluntary work last year.

Some 54 per cent of Londoners said they had volunteered and woman and older people were most likely to, the report found.

Volunteering projects included fund-raising, supporting school activities or helping out at a charity shop or hospital.

Promotional products are a great way to reward volunteers for their help and support – printed pens at the end of a fundraising activity or printed USBs after a school tidy-up.

"It is encouraging to see that despite time and money both being tight over the last year, so many people volunteer," said Paul Emery of Zurich.

"It is essential that everyone can see the big range of volunteering activities they can take part in, whether it's watering next door's plants or caring for an elderly neighbour."

Posted by Cheryl Jackson-Leafield

Bargaining – know your BATNA and ZOPA before you start!

Getting my daughter from her bed to nursery each morning involves plenty of deal making … “after you get dressed you can have some more milk”, “when you’ve got your coat on and you’re in the car you can have grapes” … whilst I guess that rings a bell with any parent – I wonder how many think of it as a series of successful negotiations?!

This month’s Blue Paper covers the art of negotiating – read it now or download for later; this really interesting paper takes you through the art and science of negotiations and advises on getting an outcome that works for everyone involved!

BTW, to define the acronyms in the headline …

BATNA – Best Alternative to Negotiated Agreement – should the deal fall through, what might you be prepared to agree to?

ZOPA – Zone of Possible Agreement – what you will and won’t accept!

Complement your staff communication with promotional items

Have you thought about how promotional items can help supplement your staff motivation strategies?

Keeping your staff informed about the day-to-day operations of your business, as well as its wider aims and initiatives, is key to a motivated and willing workforce.

According to Elizabeth Bacchus, director of thesuccessfulcv.com, communication is pivotal to keeping staff motivated, especially when the economic climate might preclude access to financial rewards.

"In times of uncertainty, gossip and rumour can kill the morale of an organisation and its staff," she said.

Keep staff informed as much as you can on organisational issues, through clear and strategic internal communication initiatives, is very important, she advised.

Communication can be delivered through newsletters, company intranets and focus groups, where staff can provide feedback and contribute to ideas on company development.

You could build promotional gifts into these communication tools, like giving printed pens away with newsletters, launching a company intranet with promotional USBs and giving away corporate gifts at focus hubs.

Posted by Robin McCrink

Norwich hairdressers offers promotional bags for Fashion Week

A hair salon in Norwich is to offer customers promotional bags as part of the city's upcoming Fashion Week, it has been reported.

The Hairdressers, on Wensum Street, is the latest Norwich business to sign up for the event, which takes place in March, reports the Norwich Evening News.

The event showcases local independent fashion with shows, exhibitions and events taking place, and represents a great opportunity for retailers to use promotional items to spread their brand.

Hair stylists Kirstie Banks and Alex Wooderson are to offer promotional gifts to new clients throughout the fashion week.

As well as a free wash and blow dry, new clients will also be given promotional bags at a special evening as part of the week.

The promotional bags will be limited to 50, making them must-have items. Clients will also enjoy a glass of bubbly and find out what the hair trends for spring and summer are set to be.

Kirstie told the newspaper: "This offer is on a first-come-first-served basis as there will only be so many we can fit into a day!"

Promotional items, such as printed pencils and promotional mugs, are a really useful way of generating new business – and keeping it.

"Norwich hairdresser set to offer free blow dries during Norwich Fashion Week". Norwich Evening News.

Posted by Robin McCrink

Promotional marketing spend grew in final months of 2011

Companies' spending on promotional marketing grew again in the final months of 2011, according to the latest Bellwether survey from the Institute of Practitioners in Advertising (IPA).

The boost to promo budgets, which could include spending on items such as promotional mugs, printed pens and promotional USBs, comes despite marketers' concerns about financial prospects for the year ahead.

According to the IPA report, there was a – admittedly modest – rise in companies reporting an increase in promotional marketing and direct marketing budgets for quarter four of 2011 (October to December), than those who said they were cutting them.

The Bellwether records a net balance for sales promotion of +0.6 per cent, compared with +2.8 per cent for quarter three.

"It seems that many companies are looking to fight the prospects of a challenging year ahead with increased promotional activity," said Chris Williamson, chief economist at Markit and author of the Bellwether.

While the Bellweather shows that business optimism is falling further in the face of economic uncertainty, Mr Williamson added: "However, it is encouraging to see that companies are planning to raise their marketing spend in 2012 despite seeing their financial prospects for the next three months falling to the worst since the height of the financial crisis in early 2009."

Across all sectors, internet advertising grew the most, with a net balance of 13.4 per cent. Within the internet category, search was revised up to the greatest extent in nearly two years (net balance of 14.9 per cent, up from 9.3 per cent in quarter three).

Commenting on the report, the Institute of Promotional Marketing, says: “Marketers are still increasing their budgets in all the sectors that can deliver real behaviour change, which includes search and other online advertising, direct marketing and what the IPA still insists on calling ‘sales promotion’.

"That's excellent news for our members and for the wider promotional marketing industry, although we certainly shouldn’t be getting complacent – confidence is worryingly low," said its chief executive, Annie Swift.

"Q4 Bellwether: spend still up, confidence drops". Institute of Practitioners in Advertising.

Posted by Robin McCrink