Una recommends ...

Insurers must offer good digital customer service ‘to earn loyalty’

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Christine suggests ...

Consumers want personalised content from retailers

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Catherine suggests ...

Brands ‘must demonstrate meaning and purpose on social media’

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Carol describes ...

Half of cart abandonments ‘happen on mobile devices’

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Becky writes ...

Costly creative campaigns ‘should be be founded on extensive data analysis’

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James suggests ...

Marketers ‘must stick to coherent message as media options expand’

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Corrine writes ...

Email open rates grow to four-year high

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Mark suggests ...

Ads ‘must make a meaningful impression’

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Natalie suggests ...

Websites ‘shouldn’t be neglected’

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Ben writes ...

360-degree videos tipped to be a major revenue stream this year

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